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CRM Sales Implementation
Company Profile
INKTOMI was a leading technology company specializing Search. They provided clients with Web Search and Site Search technology and infrastructure. INKTOMI was later acquired by Yahoo!
Business Situation
The Companywas growing rapidly. They had a large Inside and Field Sales organization. They needed a system to manage prospects, contacts, quoting, territories, and sales pipeline.
Technical Situation
The Company was using PeopleSoft for their Financial and HRMS. They had acquired license for PeopleSoft CRM and looked to implement the Sales and Marketing Functionalities.
Solution
UniMind implemented PeopleSoft CRM Sales and Marketing functionalities rapidly in 3 months.
INKTOMI was a leading technology company specializing Search. They provided clients with Web Search and Site Search technology and infrastructure. INKTOMI was later acquired by Yahoo!
Business Situation
The Companywas growing rapidly. They had a large Inside and Field Sales organization. They needed a system to manage prospects, contacts, quoting, territories, and sales pipeline.
Technical Situation
The Company was using PeopleSoft for their Financial and HRMS. They had acquired license for PeopleSoft CRM and looked to implement the Sales and Marketing Functionalities.
Solution
UniMind implemented PeopleSoft CRM Sales and Marketing functionalities rapidly in 3 months.
- Conducted Workshops to define Sales Business Process.
- Conducted several sessions with key stake holders and designed process that will gain acceptance and control.
- Implemented Marketing Campaign Management including Email Marketing.
- Implemented Sales Functionality with Territory Management, Forecasting, Lead Management, Opportunity Management, and Quoting.
- Converted data from multiple small databases.
Benefits
The company was able to gain visibility to the prospects, leads, opportunities and the pipeline. They were able to generate forecast with much higher level of confidence. Sales Management was able to channelize their resources on those leads and opportunities that had a high possibility of closure.
Products & Services
UniMind Consulting Group managed the full lifecycle implementation of PeopleSoft CRM.